News | SHEN MARTIAL ARTS

Shen Customer Service Line is Back!

We have renegotiated a good deal with our provider and have a new customer service telephone number:

760-497-8337

Unlike most other online companies, Shen Martial Arts speakng with you and we want to hear from you! Its more than just that. Your comments, complaints, suggestions and ideas help us improve, and to understand our customers better and better.

You see, the goal is to create a growing network of those pursuing something more and with time, grow to become a community. For that to happen, we must have open avenues of communication and invite you to share and contribute as much or little as you want, whenever you want.

Shen Martial Arts originated with lofty goals and high aspirations that we may or may not reach, or even get close to but that are still alive, after the highs and lows and very rough seas. Shen is not just about business, it is about spreading wellness and about building a supportive space where we can all share and learn.

May we be able to connect at a deeper level..... or just get a chance to chat a bit. It''s All Good!

Phone Call Observances:

Phone Hours: 8 am to 5 pm (Pacific Standard Time) Monday - Friday

You can call later in the evening and I will answer if I am around. Likewise, you may call during the operating hours and I may not be able to answer. I Please leave a message and I will call you back as soon a I can.

For weekend calls, the call back may take longer. You can call after 5 and up to 9pm and again, if I am around I will answer. Please do not call in the middle of the night or too early in the morning. Please only call on weekends and late in the day for urgent matters. I also promise to exercise common courtesy and will only call you during reasonable hours per your time zone.

I do pick ups and deliveries randomly all day, so do not be surprised if I miss your call and will call you back shortly.

That's all there is to it. Look forward to speaking with you all!